How are my tickets transferred to QuickAsyst?
In our QuickAsyst app, there is a button next to each event that says ‘’List.’’ Upon clicking, you will be taken to your account manager’s ticket log-in screen after entering in your section, row, and seat numbers. From there, you will transfer us the tickets to QA@quickasyst.com just like if you were transferring them to a friend.
Why do my tickets need to be transferred to QuickAsyst?
At QuickAsyst, we never list tickets for resale on secondary platforms until we have secured them from clients who want to sell. This guarantees a seamless and reliable fulfillment experience for buyers. It also significantly reduces risk for the seller, the buyer, and our team by eliminating speculative listings (i.e., posting ticket listings without actually possessing the tickets). Therefore, we only post tickets we actually have in hand.
Do you support the resale of single-game tickets?
Absolutely! We support the resale of both single-game tickets and season tickets. Consider us your one-stop shop for selling ALL tickets.
What marketplaces does QuickAsyst sell on?
Vivid Seats
StubHub
SeatGeek
Ticketmaster
TickPick
Gametime
AXS
APEX
FanXChange
SeatSmart
TicketNetwork Direct
ViaGoGo
GoTickets
…and many more, with these marketplaces vast affiliate networks.
Which leagues does QuickAsyst sell tickets to?
At QuickAsyst we sell tickets for:
MLB
NBA
NFL
WNBA
NHL
MLS
NCAA Football
NCAA Basketball
NCAA Women’s Basketball
NCAA Softball
NCAA Baseball
NCAA Hockey
NOTE: Currently, we do not sell tickets for any games played internationally. This includes games where Canadian teams are considered the home team, as well as MLB, NBA, and NFL games that are played overseas.
How does QuickAsyst price my tickets?
At QuickAsyst, we utilize comprehensive market data to gauge the value of your tickets across various platforms.
Through our dynamic pricing tools and experts, your ticket prices automatically adapt to market fluctuations, ensuring optimal returns.
You will be notified via push notification any time your ticket price changes.
If you prefer not to use our concierge pricing methods and would like to price the tickets yourself, please contact help@quickasyst.com to get in contact with an account manager who can walk you through a self pricing model option we have.
What is QuickAsyst's commission rate?
At QuickAsyst, our commission rate is 20% of your tickets’ listing price you see in the app for the full concierge service. Please note this percentage already includes marketplace fees. NO other fees are taken from your ticket sales beyond the 20%.
Example: You see your ticket is listed/sold for $150 per ticket in the app. You would receive a payout of $120 per ticket. ($150 multiplied by .80 equals a $120 total payout).
Keep in mind that individual marketplaces typically add their own buyer-facing fees and applicable sales tax at their own checkout screens. This can cause the price buyers see to differ from marketplace to marketplace and be different from what you see your listed price in the app. Rest assured, the listing of your ticket is what you see in the app before marketplaces add their fees and taxes.
If you have questions about your specific rate or want to discuss lower rate options, please reach out to us at help@quickasyst.com and we’ll be happy to review your situation.
Why does the price of my ticket(s) on the marketplaces look different from the app?
Individual marketplaces typically add their own buyer-facing fees and applicable sales tax at their own checkout screens. This can cause the price buyers see to differ from marketplace to marketplace and be different from what you see your listed price in the app. Rest assured, the listing of your ticket is what you see in the app before marketplaces add their fees and taxes.
Does QuickAsyst send the tickets to the buyer once they are purchased?
Yes, QuickAsyst promptly removes your tickets from all marketplaces and ensures they are delivered to the buyer on your behalf as soon as they are purchased.
Does QuickAsyst sell parking passes?
Please reach out to help@quickasyst.com if you have a parking pass you wish to sell.
How does QuickAsyst prevent double sales?
Using advanced technology, QuickAsyst instantly removes your tickets from all marketplaces the moment they are sold, preventing any chance of double sales.
Can I keep my tickets if I change my mind or if I am not happy with the listed price?
Absolutely! Simply visit the ‘My Tickets’ section, choose the event you wish to withdraw from, and click ‘Delist’. Your tickets will be promptly removed from all marketplaces and returned to the email associated with your account.
Does QuickAsyst sell playoff tickets?
Yes, QuickAsyst can sell playoff tickets to any of our supported leagues.
How does your pricing algorithm work at QuickAsyst?
Our proprietary algorithm and experienced staff handles all pricing for you.
While we can’t divulge all the details, rest assured that your tickets will sell at a competitive market price.
Can I control the price my tickets are listed at?
If you would like to price the tickets yourself, please contact help@quickasyst.com to get in contact with an account manager who can walk you through a self pricing model option we have, if you did not prefer the concierge service.
Can I "List" or "Delist" my tickets within 24 hours of the game?
No, you will not be able to “List” new tickets or “Delist” existing tickets within 24 hours of the game.
The tickets that have already been listed with us will remain on the marketplaces, and will be unavailable to you. In the future, we’re working toward shortening the window where tickets can be listed and delisted.
Will I receive a 1099-K form for tickets I sell through QuickAsyst?
Yes, similar to selling tickets manually on major platforms, QuickAsyst issues a 1099-K for ticket sales that exceed $600 in a year.
Expect to receive it by the end of February of the following year, following standard 1099-K timing.
When filling out your 1099-K form, utilize our “Track Screen” to view all of your transactions in one place—making the process easier!
Why do I have to provide a SSN number to receive payment?
This is standard practice for all major ticket marketplaces. QuickAsyst is legally obligated to comply with IRS regulations for issuing necessary tax documents, such as a 1099-K for ticket sales that exceed $600 in a calendar year. QuickAsyst only uses the SSN to generate and send the 1099-K accurately.
How do I know that my data is secure?
We guarantee complete security of all information provided to us. Every piece of information we receive is first encrypted before it enters our database to ensure sensitive data remains secure.
How do payments work?
After your tickets sell, we automatically transfer the proceeds to your preferred ACH payment method within 5-7 business days after the event takes place.
How early can I list my tickets?
You can list your tickets as soon as they are available to you. The sooner the better!
How late can I list my tickets?
You can list your tickets up until 24 hours before the event starts. However, we highly recommend sending them earlier to give you the best possible return.